Comcast witnessed a significant downturn in its broadband and video customer base in the first quarter of 2025. The company lost 199,000 domestic broadband subscribers, outstripping analyst projections of a 146,100 loss. Additionally, Comcast experienced a further decline with 427,000 video subscribers opting for streaming platforms over traditional cable services. This marks a continuation of the trend as consumers pivot toward more flexible, on-demand viewing options.

Despite outperforming Wall Street's expectations, Comcast's total revenue dropped slightly by 0.6% to roughly $29.89 billion. Challenges in the domestic advertising arena led to a 6% revenue dip, compounded by a 13% decline in theatrical earnings. However, not all sectors underperformed; Comcast's mobile division bucked the trend by gaining 323,000 new lines, indicating solid growth in that segment.

In a strategic move, Comcast's streaming service Peacock recorded a 16% rise in revenue to $1.2 billion, adding 5 million paid subscribers to reach a total of 41 million. Nonetheless, the platform remained in the red, albeit narrowing its loss to $215 million from $639 million previously. According to Yahoo Finance, the unexpected subscriber losses contributed to Comcast's stock hitting its lowest level in over two years.